Help center / Billing

Payment plans for someone who is behind

Split an overdue balance into installments with their own reminders.

On the account's page, choose Payment plan. Pick the number of installments and the first date. The overdue balance is divided into equal installments, one a month.

While the plan is running:

• the person gets a reminder for each installment instead of the usual overdue notices
• late fees are paused on that account
• payments are recorded exactly as usual

If an installment is missed you will see it on the dashboard, and you can cancel the plan; the normal reminders and late fees then resume.

When the balance is cleared the plan completes by itself.

Some states give owners a right to a payment plan, or set its terms. Check your state's law and your governing documents.

Related

• Set up dues, assessments and late fees
• Record a check or cash payment
• Take payments online with Stripe
• Automatic payments (autopay)
• Refunds, disputes and matching bank deposits

Still stuck? Write to support@duesdesk.app.