Help center / Your data
Delete a person or your whole group
What is removed, what is kept, and how long you can undo it.
Delete a person
Open their account, choose Edit next to their name, then Delete person.
- They come off every unit or membership at once, and a portal-only login stops working.
- For 30 days you can undo it under Settings, Data and handoff.
- After 30 days their name and contact details are erased.
- Charges and payments stay with the unit or membership, because your books need them.
To take someone off one unit without deleting them (they moved out), use Remove instead.
A member who wants their information removed should ask their own group's officers. We pass on any such request that reaches us.
Delete the group
Open Settings, Data and handoff, and scroll to Delete. An admin types the group's name to confirm.
- The group closes for everyone immediately, and all admins get an email.
- For 30 days any admin can restore it from their My groups page.
- After that every record and file is erased for good.
Download a full export first.
Related
Still stuck? Write to support@duesdesk.app.