Acceptable Use Policy
Effective November 10, 2026
This policy is part of the Terms of Service. It exists to keep the service safe and deliverable for every Group.
You may
- Use the service to run your own association, club or similar group: its roster, dues, records and communication with its own members.
You may not
- Send spam. Email only people who belong to your Group or asked to hear from it. Do not import bought or scraped lists. We limit sending volumes and stop sending to addresses that bounce or complain.
- Harass or threaten anyone, or use notices, fines or public pages to shame a person.
- Mislead people about money. Do not bill for amounts the Group is not entitled to, impersonate another organisation, or collect payments for anything unlawful.
- Upload what does not belong here: malware, unlawful content, other people's copyrighted material without permission, government identification numbers, health records, or full card or bank account numbers.
- Attack or overload the service: no probing or testing for weaknesses without our written permission, no attempts to reach another Group's data, no automated scraping, no reselling access.
- Use the service for anything other than a Group's own business, such as running payments for unrelated parties.
If something goes wrong
If we see a breach of this policy we will usually contact the Group's admins first. Where there is a risk to other people or to the service, we may limit sending, suspend the account or remove content straight away, and we will tell you why.
To report abuse, write to support@duesdesk.app.
No warranty, no liability
This policy is part of the Terms of Service. The service is provided "as is", without warranty of any kind, and to the fullest extent the law allows we are not liable for any loss or damage arising from it, including anything another user does with it and any step we take, or do not take, under this policy. Sections 11 and 12 of the Terms set this out in full.
Also see: Terms · Privacy · Data Processing Addendum · Subprocessors · Acceptable use